Privacy Policy

Last Updated: 12 April 2026

HarvExtra ("we", "our", "App") values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information:

• a. Name and mobile number
• b. Location details (State, District, Mandal, Village)
• c. App usage data
• d. Device information (device type, OS version)
• e. IP address and log data

2. Log Files & Technical Data

We collect technical data such as:

• a. IP address
• b. Device type
• c. Crash reports
• d. App performance logs

This information helps us improve app stability and fix issues.

3. How We Use Your Information

• a. Create and manage your account
• b. Provide role-based services
• c. Show relevant local listings
• d. Send OTPs for authentication
• e. Send important notifications
• f. Improve app performance and user experience

4. OTP & Communication

Your mobile number is used for:

• a. Secure login via OTP
• b. Service-related updates

5. Marketing Communications

We may send promotional messages in the future. You may opt out of non-essential communications at any time.

6. Cookies and Tracking Technologies

We use tools such as:

• a. Firebase Analytics
• b. Firebase Crashlytics
• c. Google Analytics

These tools help us understand usage patterns and improve the app.

7. Data Sharing

We do NOT sell your data.

We may share data in the following situations:

• a. When required by law
• b. To prevent fraud or misuse
• c. With trusted service providers (e.g., SMS and analytics providers)

8. Third-Party Links Disclaimer

Users may share external links within the app. We are not responsible for the privacy practices or content of third-party websites.

9. Location Data

We use location details only to:

• a. Connect local users
• b. Display relevant listings

We do NOT track live GPS location.

10. User-Generated Content

Information posted by users (such as crops or products) may be visible to other users within the same area.

11. Data Security

We implement standard security practices to protect your data. However, no method of transmission or storage is completely secure.

12. Data Retention

We retain your data:

• a. While your account is active
• b. As required to comply with legal obligations

13. Account Deletion

Users can request account deletion.

Upon deletion:

• a. Personal data will be removed or anonymized
• b. Some data may be retained for legal or compliance purposes

14. Data Breach Notification

In the event of a data breach affecting your personal data, we will notify users as required under applicable laws.

15. Legal Compliance

We may disclose your information if required by law or legal process.

16. Data Storage

Data may be stored on secure servers located in India or other regions used by our service providers.

17. Third-Party Services

We may use:

• a. SMS providers for OTP delivery
• b. Analytics tools for performance tracking

These services operate under their own privacy policies.

18. Children's Privacy

This App is not intended for users under the age of 18.

19. Grievance Officer

Name: Support Team

Email: support@harvextra.com

20. Changes to Policy

We may update this Privacy Policy from time to time. Continued use of the App constitutes acceptance of the updated policy.

21. Contact

For general questions, please contact us through the App.

22. Language

This Privacy Policy may be available in multiple languages. In case of any conflict or inconsistency, the English version shall prevail and be considered final and legally binding.